Returns

AI-powered returns management for DTC

Turn returns into revenue with a branded return portal, flexible exchange rules, retention workflows and return shipment tracking.

PortalSelf-service return requests

RulesApproval, refund and exchange logic

RetentionStore credit and compensation offers

TrackingReverse shipment visibility

Let shoppers request refunds, exchanges, cancellations and keep-it refunds from a clean self-service flow.

Build rules by amount, country, delivery time, product condition and reason to reduce manual review work.

Offer exchange-based retention, store credit, compensation and recovery dashboards for high-value returns.

Support custom return volume, integrations, data migration and dedicated success management for larger teams.

RETURN FLOW

Make reverse logistics easier to manage

Customer submits requestRules evaluateLabel or QR issuedReturn trackedRefund or exchange completed